Terms & Conditions
These terms explain how this site works, what you can expect from our content, and where your booking contract sits. Pitti Palace Tickets is an independent guide. We do not operate Pitti Palace, sell tickets ourselves, or handle your payment or booking.
Last updated · September 2026
By using this site, you agree to these terms. Please read them with the booking provider’s own terms, because those terms govern any purchase you make.
What this site does
We publish travel information about Pitti Palace in Florence. That includes tickets, visit planning, access notes, and links to third-party booking pages.
Our content is information only. It is not an offer to sell, a promise of availability, or a guarantee that a booking will still be open when you click through.
Your booking contract is with the seller
If you book through our links, your contract is with the booking platform or the tour operator, not with us. In this site’s commercial setup, the booking partner is GetYourGuide.
The seller’s own terms cover the booking, payment, cancellation rules, refunds, ticket delivery, and any changes to the tour or entry time. Your consumer rights run against that seller and are not changed by anything on this page.
Accuracy and updates
We aim to keep the page useful and current, but third-party details can change after we publish them. That can include prices, opening times, entrance rules, access rules, closures, and what a ticket includes.
If we spot an error, we correct it. If something depends on a live booking page or an official notice, you should check it again before you buy.
What we are not responsible for
We are not responsible for decisions made by the seller or the attraction, including whether a ticket is accepted, whether a time slot is available, whether a room is open, or whether a booking is refunded.
- We do not control ticket inventory, prices, entry rules, or timed slots.
- We do not control attraction opening hours, closures, or on-the-day changes.
- We do not process payments, issue tickets, or handle refunds.
- We are not liable for losses caused by data you entered wrongly, missed deadlines, or changes made by third parties.
Nothing on this page limits liability where the law does not allow it to be limited. Local consumer law may apply depending on where you live.
Acceptable use
Please use the site lawfully and fairly. Do not try to copy data at scale, interfere with the site, scrape it in a way that harms performance, or use it for fraud, spam, or impersonation.
You may share a link to our pages. You may not present our text or images as your own work.
Our content and third-party marks
The text we write, the page layout, and the site design belong to us or our licensors. Our images are used under the rights attached to them or through the supplied product data.
Pitti Palace, GetYourGuide, and other names, logos, and marks used on this site belong to their owners. We use them only to identify the attraction, the partner, or the relevant service.
Changes to these terms
We may update these terms when the site, the booking flow, or the law changes. The version on this page is the one that applies now.
If the change matters to how you use the site, we may reflect it in the page date above. Please check this page again before relying on it.
Contact
If you have a question about these terms, or if you think something on the site needs correction, email info@pitti-palacetickets.com.